The Cristo Rey Network is expanding its team! All applicants will send resumes and cover letters to Bobbi Hannigan at rhannigan@cristoreynetwork.org. Further information and instructions are below.

About the Cristo Rey Network
The Cristo Rey Network is the largest network of high schools in the country enrolling only low-income youth. Comprised of 38 Catholic, college preparatory schools serving more than 12,300 students across 24 states, the Cristo Rey Network delivers a distinctive approach to inner-city education to equip students with the knowledge, character, and skills to transform their lives. From freshman year, Cristo Rey schools establish a culture of high expectations by blending rigorous academics, four years of professional work experience through the Corporate Work Study Program, Catholic educational values, and support for students to and through college. The impact is clear: Cristo Rey graduates enroll and graduate from college at twice the rate of their low-income high school graduates.

Position Summary
This is a full-time role. The Director of Information Technology will provide day-to-day support for hardware and software issues, onboarding of new employees, and general technology maintenance for the Cristo Rey Network national office. This individual will be responsible for managing network connectivity, hardware purchasing, and inventory, software licensing and managing the information technology budget. This individual will also provide administration support for Salesforce applications used by Cristo Rey schools.

What You’ll Do

• IT Support for National Office Staff and Systems
• Day to day support of any hardware or software issues
• Onboarding of new employees, offboarding of departing employees
• Management of user accounts in national office systems
• Supervise purchasing of all electronic assets for the network, including computer hardware
• Plan and maintain Information Technology Department budget in collaboration with the leadership team
• Manage all software licensing
• Maintain relationships with contractors and vendors
• Review technology solutions in use (e.g. database, online community, file storage, etc.), recommend and implement updates to these systems as appropriate
• Salesforce Strategic Direction and Admin Support
• Develop expertise in Salesforce administration on our custom apps
• Work with leadership to improve integration of Salesforce into school support (e.g. integrated into conference sessions, webinars, to ensure most effective use)
• Review current use of Salesforce and advise leadership on directions for future development and refinement
• Provide end-user support for Salesforce, maintain internal support documentation and ticketing system with Associate Director of Salesforce Initiatives
• Direct support to schools
• Partner with our Leading and Learning team to provide advice and support for assessment and other educational technology solutions
• Support the cohort of IT Directors at schools; providing regular opportunities for them to share ideas, source shared solutions as appropriate
• Provide direct support and recommendations to schools in feasibility and launch phase as they establish new systems
• Other projects and responsibilities may be added at the manager's discretion

Who You Are

• Bachelor's degree required
• Technology certifications are a plus
• Five or more years of experience working in Information Technology strongly preferred
• Friendly, helpful, and patient personality
• Excellent communication skills (both written and verbal)
• Flexibility / ability to adapt to changing schedules and requirements
• Ability to troubleshoot both software and hardware issues
• Experience with computer networks and Wifi management
• Intermediate knowledge of JavaScript / Google Apps Script
• Experience with database design and management
• Strong Google Workspace skills as both an end-user and an administrator
• Salesforce experience a plus, but not required
• Specific Technologies We Use
• Google Workspace
• Google Sites
• Google Data Studio
• Salesforce
• Workplace by Facebook
• Airtable
• Zoom
• Meraki Networking
• Windows (Lenovo) and Mac
• Microsoft Intune
• Video Conferencing Hardware
• Splashtop (remote support)
• Google Apps Script / JavaScript
• Integromat
• CognitoForms

Job Location
This position is based at the Cristo Rey Network national office in downtown Chicago, IL. 

How to Apply
Please send your resume and cover letter to Bobbi Hannigan at rhannigan@cristoreynetwork.org. Please include the position title in the email subject line.  

DEIC Commitment
The Cristo Rey Network shares the national office’s Diversity, Equity, Inclusion, and Cultural Competency commitment statement for interested applicants.